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Thursday, January 8, 2015

Version comment is blank in a document library: SharePoint 2013.


Issue: When you check-in back a document and enter comment in the version history you see you comments are not saved.

Error: There is no error message, it’s just version comments are missing.

Background: on some of the site when version is enabled and require check-out before you edit a document is enabled you see that when you write comments in version and reading versions history versions are there but their associated comments are not there.

Troubleshooting:

We check-out on other document libraries and this problem was across.

We disabled version on a particular library and saw not difference.

We disabled require document to be checkout and saw no difference.

Set-up another document library with same features enabled and problem was there.

I noticed this is wider problem them expected.

Resolutions:

Found a hotfix published by MS on October, 2013 has listed about the issue.

This hotfix also does talks about many other related issue.

Alternatively installing cumulative update this http://support.microsoft.com/kb/2825647 
could also resolve the problem.

Prerequisites for the above KB is http://support.microsoft.com/kb/2767999

Applies to: SharePoint Server 2013.  





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